Delivery and Returns
FREE DELIVERY ON ALL ORDERS
Orders placed before 5.00pm are usually dispatched on the next working day from London (UK) through a Recorded Delivery Service. If you need the product to arrive on a particular date, please email us soon after you have placed the order.
How long does a delivery take after we dispatched the order?
UK & CHANNEL ISLANDS: 1 to 3 working days (1st Class)
EUROPE: 3 to 5 working days
REST OF THE WORLD: 5 to 14 working days
Please note that you are responsible for any customs charges related to your shipment if these apply.
The country list where we can deliver products to:
Aland Islands, Andorra, Australia, Austria, Bahrain, Belgium, Brunei, Canada, Cyprus, Denmark, Estonia, Fare Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey, Holy See (Vatican City State), Hong Kong, Iceland, Ireland, Isle of Man, Italy, Japan, Jersey, Liechtenstein, Luxembourg, Malaysia, Malta, Monaco, Netherlands, New Zealand, Norway, Poland, Portugal, Qatar, San Marino, Saudi Arabia, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, United Arab Emirates, United Kingdom including Northern Ireland and The Channel Islands, United States.
We offer customers a refund if they are not happy with their order. Fill in this return form within 14 days of receiving the product(s) and we will respond it within 3 working days. We will inspect the returned product(s) and issue a refund within ten (10) working days of receiving the returned product(s). Please note that customers are responsible for the cost to send the product(s) back to us. Please be informed that we will not accept any request for a refund of returned product(s) that have been altered or changed or damaged or lost.